Help Center / Community
Step-by-step feature guideFind and contribute Community information
Search eligible shared places and submit useful, privacy-safe pickup reports.
Free
Search Community pickup and shared destinations
Where to find it: Community → Find shared intelligence
Step by step
- Open Community & feedback and locate Find shared intelligence.
- Enter a Place or keyword and optionally a Town / city.
- Choose Location type: All, Pickups, or Shared destinations.
- Select Search and review the matching places.
- Open the relevant location to read eligible reports and wait or access details, when sufficient reports exist.
- Use Clear filters or narrow the place name if you get too many results.
Example
Example: Search a restaurant name in your city and check reported pickup delays before evaluating a likely wait.
Important: Reports are user-contributed and coverage is uneven. Shared private residences and identifying customer details must not be entered as public locations.
Troubleshooting
If a known business is absent, try its full name and city; absence does not prove closure or that other drivers have never visited.
Submit helpful Community reports
Where to find it: Community → Add pickup feedback / Add delivery feedback
Step by step
- After completing a pickup or eligible shared-destination visit, open Community & feedback.
- Search for the correct place first to prevent duplicate locations.
- Choose Add pickup feedback or Add delivery feedback for the selected location.
- Enter the experience details and relevant tags (for example Long wait or Difficult parking).
- Remove personal names, customer addresses, door codes, phone numbers, and order identifiers from notes.
- Submit and verify that the app confirms your report.
Example
Example: Report a 12-minute restaurant wait for the correct public branch, without including any customer's address.
Important: Use Report inaccurate / unsafe info to flag misleading or harmful entries. A report is not guaranteed to appear immediately in shared intelligence.
Troubleshooting
If the place does not exist, use Place not listed? → Add a location only for eligible public pickups/shared destinations, not a private home.